TradeEsi Lead Engine

STOP LETTING GOOD ENQUIRIES GO COLD.

Capture enquiries, respond faster and keep following up when you're busy on the tools.

The Problem

THE LEAD IS ONLY VALUABLE IF YOU FOLLOW IT UP.

Someone gets in touch while you're driving, on a job or talking to another customer. You mean to get back to them — then the day gets away from you.

Why It Matters

GETTING THE ENQUIRY IS ONLY HALF THE JOB.

A lead can come through while you're quoting, driving between jobs or working with your hands. If the next step depends entirely on remembering later, good opportunities can disappear.

01

YOU'RE BUSY WHEN THEY ENQUIRE.

The phone rings or a website enquiry arrives while you're doing the work you're actually being paid to do.

02

THE REPLY GETS DELAYED.

You intend to respond when you get a chance, but another job, call or problem gets in the way.

03

FOLLOW-UP STOPS TOO SOON.

One call or one message doesn't always reach the customer. Without a process, the opportunity can simply go quiet.

04

YOU LOSE TRACK OF OPEN OPPORTUNITIES.

Enquiries spread across calls, texts, emails and forms make it harder to know who still needs attention.

Lead Engine

KEEP THE NEXT OPPORTUNITY MOVING.

Lead Engine helps create a more consistent journey from the first enquiry through to the follow-up — even when you're flat out.

01

CAPTURE ENQUIRIES

Bring incoming opportunities into a process so they don't disappear into someone's inbox or phone.

02

ACKNOWLEDGE LEADS QUICKLY

Let the customer know their enquiry has been received while you're getting on with the job in front of you.

03

KEEP FOLLOW-UP MOVING

Build the next steps into the customer journey instead of relying on memory every time.

04

SEE OPEN OPPORTUNITIES

Keep a clearer view of which enquiries still need attention and where each opportunity sits.

How It Works

FROM ENQUIRY TO NEXT STEP.

A simple process designed to help good enquiries keep moving when you're busy running the business.

STEP 1

CUSTOMER ENQUIRES

A potential customer gets in touch looking for help, information or a quote.

STEP 2

ENQUIRY CAPTURED

The lead enters the process so there is a clear record of the opportunity and what needs to happen next.

STEP 3

FOLLOW-UP KEEPS MOVING

The customer journey keeps progressing instead of relying entirely on someone remembering later.

STEP 4

MORE CHANCES TO WIN

Fewer good opportunities are left sitting untouched simply because the business got busy.

The TradeEsi BUILD Framework

FIND THE REAL CONSTRAINT. FIX THE RIGHT PROBLEM.

We don't start by throwing software at your business. We first work out where the customer journey is leaking opportunities and what actually needs fixing.

B

BENCHMARK

Understand where things stand now.

U

UNCOVER

Find where opportunities are being missed.

I

IDENTIFY

Work out what needs fixing first.

L

LAUNCH

Put the right system into action.

D

DEMONSTRATE

Track what changes and where to improve next.

Start With The Diagnosis

ARE LEADS REALLY WHERE YOU'RE LOSING JOBS?

Don't guess. Start with your free TradeEsi Growth Score. We'll look across the customer journey to help identify where opportunities may be slipping through.

DON'T LET THE NEXT GOOD ENQUIRY GO COLD.

Find out whether lead capture and follow-up are among the gaps holding your customer journey back.

MORE REVIEWS. FEWER LOST LEADS. MORE TIME TO RUN YOUR BUSINESS.